OK so VOIP communications have been gaining ground over conventional telecoms - here are some of the reasons why:
1. Low Cost Landline Calls - VOIP call carriers offer low call rates or free national calls.
2. Low Call Rates to Mobiles - without long tie-ins - especially when using GSM gateway equipment
3. Lower International Call Rates - most ITSPs offer very low cost or inclusive international calls.
4. Reduced Line Rentals - many VOIP call carriers offer unlimited outbound trunks which could cut your line rental fees.
5. Free Calls to Home Workers & Branch Offices - assuming of course you have switched these users to VOIP.
6. Much Longer Call Recording - record more calls over longer periods.
7. Keep Your Number - by porting geographic numbers to voip you can move your business anywhere without changing numbers.
8. Automatic Call Diversion - your calls will be diverted automatically upon any failure of service.
9. Shorter Contracts - most VOIP suppliers have short contracts.
10. Better Control - apply call diverts and change your phone system settings remotely.
If VOIP is correctly implemented in your business then you shouldn’t be able to tell the difference between regular calls & VOIP calls - see voip call quality for more information It is not always plain sailing as telecoms companies drag their heels on number porting & broadband connection quality varies with location. As with all telecom installations - success or failure is usually down to initial provisioning and the experience or incompetence of your installer - allways get references
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